RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

rating stars
Rating on
4.35/5 (504)
93% Recommended

Reviews Text

Your location:
CT
rating stars
Rating on
08/19/2020

New Formula is shampoo

I have used this product for many, many years and loved it HOWEVER, this new formula is a combination shampoo and body wash which made my hair straight, flat, and lifeless. I have naturally curly hair that the previous formula allowed to curl without frizz. I am now searching for a new product line from another manufacturer. Why would you make a combination shampoo and body wash!

Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences Team 09/03/2020

We appreciate you taking the time to review our product. As for the product performance, we will pass this information along to our Quality Team. Although we cannot promise an immediate change, please know that we take consumer concerns and suggestions seriously. In the meantime, please contact us at 1-800-947-2656 and provide this case number: 13890089 to get this resolved.

Your location:
Los Angeles
rating stars
Rating on
07/08/2020

Frizz free, springy curls!

Love this mousse. I use this mousse after my leave in conditioner. I take a small pump, rub it between my hands, and “praying hands” over my hair, then scrunch! I follow up with a gel then diffuse. (Important step): After diffusing, a hard cast forms on my hair, so I scrunch the crunch out of my hair, and I’m left with soft, frizz free, shiny curls!

Originally posted on HerbalEssences.com

Your location:
Nashville, TN
rating stars
Rating on
06/05/2020

Love the product, but.......

I have used this product for many years and love it. Recently, within the last 3 to 6 months, when I press the top to disperse the mousse, it breaks. It breaks very easily. This has happened with the last 5 to 6 containers I have purchased. It seems as though you are using a cheaper quality plastic. It is difficult to hold the broken top in place to get the mousse to disperse correctly.

Yes, I recommend this product

Originally posted on HerbalEssences.com