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RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

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4.52/5 (2756)
  • Value
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    1/5
  • Quality
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    1/5
93% Recommended

Reviews Text

Your location:
USA
rating stars
Rating on
12/22/2020

Should not combine shampoo

I have used this separate shampoo

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Originally posted on HerbalEssences.com

Your location:
texas
rating stars
Rating on
12/14/2020

The scent has changed?? :(

I've used this conditioner for over a decade and love it, so I was surprised to open a new bottle today, and find that the scent was different! It is more perfume-y and floral, less rich and coconut-y. Unfortunately I'm allergic to this change, and my eyes have been itching from the smell of my conditioned hair. WHY change a classic? Dang it 2020...

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Originally posted on HerbalEssences.com

Your location:
us
rating stars
Rating on
11/29/2020

Hello Hydration Shampoo - WHY???

My daughter has loved this hair shampoo, but now that you have changed it somehow into a body wash as well as a shampoo she refuses to use it. She said it doesn't clean her hair as well and her hair feels heavy and greasy. Shame we now have 4 bottles of the new shampoo/bodywash/conditioner that will go to waste. Off to find a new shampoo. If you change it back please ADVERTISE so we know!

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Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences 12/08/2020

Hello! Thank you for reaching out. We appreciate you for giving our Herbal Essences Shampoo a try. We are very sorry to hear you've run into this problem, and we have taken your comments into consideration, and would love to hear back to assist you with your problem. You can reach us at 1-(855)-236-3327.