RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

rating stars
Rating on
4.48/5 (2039)
92% Recommended

Reviews Text

Your location:
Jacksonville IL
rating stars
Rating on
09/30/2020

Body Envy Shampoo

This was the best shampoo ever! Loved the body it gave my hair and the fragrance was awesome! All the sudden, my hair started getting very oily before the day was over and never had the body it once did! So, I got to looking at the bottle and they added shower gel to the list of uses! I no longer am able to use this shampoo and I hate it bc it was awesome!! Please bring back old formula!

Originally posted on HerbalEssences.com

Your location:
Flagstaff
rating stars
Rating on
09/24/2020

Why did you guys change the formula

I have very very thick hair, and this shampoo and conditioner helps me tame it. But the new formula and smell pushed me away. I really swore by this but i dont any more. Please bring back the old original formula.

Originally posted on HerbalEssences.com

Your location:
Toms River, NJ
rating stars
Rating on
05/27/2020

The product is great, the applicator is terrible.

This is the second time this has happened to me. The first time I figured it was an accident. This time I am not so sure. The applicator broke off when I tried to apply the mousse. . . broke when I gently pressed it to "foam it" into my hand. A design flaw????

No, I don’t recommend this product

Originally posted on HerbalEssences.com

HerbalEssences

The Herbal Essences Team 06/04/2020

A lot of thought and research goes into our product design, and we have many checks in place to make sure that your product reaches you in excellent condition. We're sorry this was not your experience with this purchase. Please give us a call at (855) 236-3327, so we can help you with this.