RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

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4.48/5 (2044)
  • Value
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    3/5
  • Quality
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    3/5
92% Recommended

Reviews Text

Your location:
NB, Canada
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Rating on
07/28/2020

Love the product, hate the new cheap plastic

I would give the actually mousse a 5 star rating but the cheap plastic nozzle that keeps breaking gives it a 1 star. As other reviewers have commented, the new bottles seem to use a cheap plastic nozzles that break after only ONE use! I’m on my second bottle and both bottles broke. I have been using this product for years and know they have changed their packaging to a cheaper plastic. Please fix this or I’ll have to stop buying your product.

No, I don’t recommend this product

HerbalEssences

Herbal Essences Team 08/06/2020

We are sorry to hear about your experience with the Volumizing Mousse. This is not the quality we expect for our products. We would like to help you with this issue. Please call us at 1-800-668-0150 and reference case # 13681356. Thank you for the review.

Your location:
Toms River, NJ
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Rating on
05/27/2020

The product is great, the applicator is terrible.

This is the second time this has happened to me. The first time I figured it was an accident. This time I am not so sure. The applicator broke off when I tried to apply the mousse. . . broke when I gently pressed it to "foam it" into my hand. A design flaw????

No, I don’t recommend this product

Originally posted on HerbalEssences.com

HerbalEssences

The Herbal Essences Team 06/04/2020

A lot of thought and research goes into our product design, and we have many checks in place to make sure that your product reaches you in excellent condition. We're sorry this was not your experience with this purchase. Please give us a call at (855) 236-3327, so we can help you with this.

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05/21/2020

Wow impressed

I was skeptical about using this when I had read it was also considered a body wash if it might make my hair feel greasy or dry it out, but that didn't seem to be the case, my hair was full of body and wasn't dry or greasy, it smelled extremely good which is a bonus in itself. I don't think I will use it as a body wash but for hair washing it works. [This review was collected as part of a promotion.]

Yes, I recommend this product

Originally posted on HerbalEssences.com