RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

rating stars
Rating on
4.39/5 (155)
95% Recommended

Reviews Text

Your location:
New York
rating stars
Rating on
09/08/2020

Not the one

This curl cream does define curls, it does But...... my hair felt so hard, even the second day my scalp was so itching and my hair was so sticky and hard at the same time, I wanna say I used with the shampoo and conditioner, probably is not the one for my , I have 3c hair

Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences Team 09/11/2020

I do apologize that cream was not the one for you. Please contact us at 1-855-236-3327. One of our advisers can assist you in finding a product that may be more suited for your hair and reimburse you for that product that gave you an awful experience!

Your location:
NJ
rating stars
Rating on
08/27/2020

A waste of a wash day.

I was really excited to try out this new product after watching many reviews on it. I have been a natural curly girl for 3 yrs and have managed to stay away from silicones. However, upon applying this product in my hair, it instantly felt straw like. Besides smelling good, this product did nothing for me. I continued to style anyways, after air drying my curls felt completely dry, frizzy

Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences Team 08/27/2020

I do apologize that was your experience. Please contact us at 1-855-236-3327 We will be more than happy to reimburse you.

Your location:
94610
rating stars
Rating on
07/24/2020

clumps curls into a ball

my hair is thick, ringlets to big waves. smells great, but fades quick. does not define curls but clumps them together into one hot messy ball of a disaster. Makes each individual feel brittle

Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences 07/30/2020

We are saddened to hear of your experience. This is not the results the you nor we expected. We would like to resolve your concern. Please reach out to us at 1-855-236-3327. We look forward to hearing from you.