RATINGS AND REVIEWS

This area allows consumers like you to express their own opinions and comments. Herbal Essences does not represent or warrant the accuracy of any statements of product claims made here, nor endorse any opinions expressed by the reviewer.

rating stars
Rating on
4.51/5 (155)
95% Recommended

Reviews Text

Your location:
Alaska
rating stars
Rating on
08/17/2020

Made hair dry and straw-like

The conditioner felt great in my hands, since it was heavy and thick I expected it to make my hair silky and soft. It actually tangled my hair while still in the shower. After, I let my hair naturally dry because it was still tangled and I could not get a brush through. It left my hair dried out and feeling like straw. Will not use or recommend to anyone.

Originally posted on HerbalEssences.com

HerbalEssences

Herbal Essences Team 09/03/2020

We appreciate you taking the time to review our product. As for the product performance, we will pass this information along to our Quality Team. Although we cannot promise an immediate change, please know that we take consumer concerns and suggestions seriously. In the meantime, please contact us at 1-800-947-2656 and provide this case number: 13890133 to get this resolved.

rating stars
Rating on
06/03/2020

One of the best shampoos out there's for frizz

I absolutely loved this new shampoo. It it easy to dispense, it lathers up very well, smells divine, and I love the ingredients. I feel like I am doing my hair a favor. It does control my frizz. I've tried many different products that hasn't failed me. This is my new go to brand. It locks in moisture my hair needs, cleans effectively, and gives the results want. [This review was collected as part of a promotion.]

Yes, I recommend this product

Originally posted on HerbalEssences.com

rating stars
Rating on
05/22/2020

Saved my bleached frizzed hair

Once upon a hair bleaching ago I accidentally fried my hair! For close to a year I was trying different hair mask treatments and deep conditioners with little to no results aside from draining my bank account. I didn't have much hope for Herbal Essences because I've always seen them as a "budget brand" but boy did their POTENT ALOE + HEMP line change my opinion of that. I've been using both the shampoo and conditioner in the POTENT ALOE + HEMP Real Botanicals line for over a month and I am shocked at how my hair feels! Consistently, my hair has been soft and silky with a beautiful shine to it which I have not seen since before I bleached my virgin hair. When I was using deep hair mask treatments with Keratin and such, I did not achieve this level of silkiness and any benefit I did get from those hair masks was immediately gone once I washed my hair with any other cleanser. I only wash and condition my hair every 2-3 days and when using the Herbal Essences bio-renew POTENT ALOE + HEMP Real Botanicals Frizz Control line, my hair is soft, silky, and manageable with a beautiful healthy shine, day in and day out. I haven't experienced any product build-up and my results have been consistent. The scent of this shampoo is light and pleasant and definitely smells like a synthetic fragrance. I can't recommend this product enough---especially if you have fried hair like me! I was ready to chop about 5 inches of my hair off that I thought would never look or feel healthy again and I am SO HAPPY that I tried this product instead because now I can keep that hair! Don't give up yet! TRY THIS PRODUCT FIRST!!! [This review was collected as part of a promotion.]

Yes, I recommend this product

Originally posted on HerbalEssences.com